Order from Fidel's Pizza ****. The Postmate sent me a text asking me to pay him in cash...

GetHuman-hyndenla's customer service issue with Postmates.com from December 2018

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The issue in GetHuman-hyndenla's own words
Order from Fidel's Pizza ****. The Postmate sent me a text asking me to pay him in cash because he was running low on gas. How scammy is that? Worse: the app made it hard to NOT tip him. Worse yet: it's almost impossible to contact you to report this issue, which is probably why he probably does it all the time for double the tips - cash and credit . THIS DOESN'T EXIST IN YOUR DROP DOWN MENU TOPICS.
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Postmates.com

Customer service issue
Reported by GetHuman-hyndenla
Dec 7th, 2018 - 6 mons ago
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GetHuman-hyndenla started working on this issue
Dec 7th, 2018 10:45pm
GetHuman-hyndenla indicated the issue is not fixed yet.
Dec 7th, 2018 10:47pm