My card number that was deleted a long time ago was charged $**.** from a fraudulent ch...

GetHuman1686844's customer service issue with Postmates.com from December 2018

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The issue in GetHuman1686844's own words
My card number that was deleted a long time ago was charged $**.** from a fraudulent charge. Someone hacked our account and tried to order things, then you charged a $**.** cancellation fee against Visa ending in ****, which that card number was deleted already previously. Also this account was hacked and someone changed our username and added us to Postmates unlimited. Please delete this entire account and refund the $**.** to visa ending in **** and call me at ***-***-****
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Postmates.com

Customer service issue
Reported by GetHuman1686844
Dec 4th, 2018 - a mon ago
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Timeline
GetHuman1686844 started working on this issue
Dec 4th, 2018 1:45pm