I canceled my first false order from Nguyens Kitchen. I should not be charged for this...

GetHuman-zkaplanf's customer service issue with Postmates.com from November 2018

19096 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-zkaplanf's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-zkaplanf's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zkaplanf will want to follow the link below to head to their help center. We will check on GetHuman-zkaplanf later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-zkaplanf may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-zkaplanf's own words
I canceled my first false order from Nguyens Kitchen. I should not be charged for this order, there were two locations with the same name and I called immediately to cancel immediately and yet I’m getting charged the full $** for this order. This restaurant is not even getting paid for any of the order that I canceled so this is extremely unfair to the customer and to the restaurant. This is basically stealing, I demand a refund. Also on top of that I pay $*** a year to be an unlimited member, I didn’t expect this type of customer service.
GetHuman-zkaplanf did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-zkaplanf fixed the problem
We are waiting for GetHuman-zkaplanf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-zkaplanf fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-zkaplanf
Nov 30th, 2018 - 6 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 19096 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-zkaplanf started working on this issue
Nov 30th, 2018 1:32am