I placed an order. The lady called to tell me that she was outside, when I went outside...

GetHuman-anelys's customer service issue with Postmates.com from December 2018

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The issue in GetHuman-anelys's own words
I placed an order. The lady called to tell me that she was outside, when I went outside she wasn’t there and on the app it said that my food had already been delivered. I tried to call back the number that she called me from and it didn’t work. I waited outside for almost ** more minutes and nothing. I am very disappointed and did not have lunch today because of this issue. I only have a ** minute lunch and spent half of it waiting on food that never got me. I at least expect a full refund because this is ridiculous and unprofessional.
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Customer service issue
Reported by GetHuman-anelys
Dec 5th, 2018 - a mon ago
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GetHuman-anelys started working on this issue
Dec 5th, 2018 6:31pm