I placed an order. The lady called to tell me that she was outside, when I went outside...

GetHuman-anelys's customer service issue with Postmates.com from December 2018

2 views
 | 
19977 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-anelys's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-anelys's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-anelys will want to follow the link below to head to their help center. We will check on GetHuman-anelys later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-anelys may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-anelys's own words
I placed an order. The lady called to tell me that she was outside, when I went outside she wasn’t there and on the app it said that my food had already been delivered. I tried to call back the number that she called me from and it didn’t work. I waited outside for almost ** more minutes and nothing. I am very disappointed and did not have lunch today because of this issue. I only have a ** minute lunch and spent half of it waiting on food that never got me. I at least expect a full refund because this is ridiculous and unprofessional.
GetHuman-anelys did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-anelys fixed the problem
We are waiting for GetHuman-anelys to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-anelys fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-anelys
Dec 5th, 2018 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 19977 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-anelys started working on this issue
Dec 5th, 2018 6:31pm