I put in a postmates order that was scheduled to be picked up by me. I went to pick up...

GetHuman1467524's customer service issue with Postmates.com from November 2018

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The issue in GetHuman1467524's own words
I put in a postmates order that was scheduled to be picked up by me. I went to pick up the order but the app said it was already picked up. No one knew about The order except for me. When I got to the location to pick up the order of the store owner notify me that she canceled the order and that they don’t work with Postmates however the money was still take it off my card and I would like a refund due to me never receiving the order.
GetHuman1467524 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1467524
Nov 1st, 2018 - a mon ago
I have an issue with Postmates.com too
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Seen by 1 customer so far
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Timeline
GetHuman1467524 started working on this issue
Nov 1st 10:21pm