I tryed to order from applebees but they didn't have what I wanted, they ask for a subs...

GetHuman-lovesent's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-lovesent's own words
I tryed to order from applebees but they didn't have what I wanted, they ask for a substitution but I was given the option to cancel the order, which I did, and it was confirmed I cancelled. However, my card was charged immediately, and the payment doesnt show it was credited back to my card! It was $**.***Tracy Gonzales***** N. Liberty Apt.*****Boise, Idaho *******My card information *Visa **** **** **** ********** ***
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Postmates.com

Customer service issue
Reported by GetHuman-lovesent
Nov 1st, 2018 - a mon ago
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Timeline
GetHuman-lovesent started working on this issue
Nov 1st 2:16am
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Nov 1st 2:16am