We were offline today and we had multiple orders from postmates come in but out POS sys...

GetHuman-rosalinc's customer service issue with Postmates.com from October 2018

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The issue in GetHuman-rosalinc's own words
We were offline today and we had multiple orders from postmates come in but out POS system was not accepting the postmates cards. We had about * postmate personnel here waiting for their cards to run through but we could not get it to work. Finally we took down their card number and waited for our system to go online. After attempting once we were online the card numbers were all being declined saying that it was not allowed. Are you able to help with opening up some postmates checks from our establishment?
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Postmates.com

Customer service issue
Reported by GetHuman-rosalinc
Oct 11th, 2018 - a mon ago
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Timeline
GetHuman-rosalinc started working on this issue
Oct 11th 9:09pm