Hi, how do I get to change my name on the account!? I registered with my aka so I guess...

GetHuman-kisura's customer service issue with Postmates.com from August 2018

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Hi, how do I get to change my name on the account!? I registered with my aka so I guess there will be an issue with verifying my background check
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Postmates.com

Customer service issue
Reported by GetHuman-kisura
Aug 21st, 2018 - a mon ago
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Seen by 7 customers so far
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Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-kisura started working on this issue
Aug 21st 11:54pm
GetHuman-kisura indicated the issue is not fixed yet.
Aug 22nd 1:01am
GetHuman-kisura indicated the issue is not fixed yet.
Aug 22nd 1:03am
GetHuman-kisura confirmed the issue is fixed. Hooray!
Aug 23rd 3:29pm
GetHuman-kisura confirmed the issue is fixed. Hooray!
Aug 23rd 4:54pm