We ordered a delivery from KFC to be delivered by your service, which was very satisfac...

GetHuman986350's customer service issue with Postmates.com from August 2018

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Help with my Postmates.com issue
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The issue in GetHuman986350's own words
We ordered a delivery from KFC to be delivered by your service, which was very satisfactory. The bill was for $**.** and was paid by my debit card. Later that evening while checking my bank account, the charge debuted was $**.**. I am a ** year old widow on Social Security and operate on a shoestring month to month but often day to day. Your overcharging my account by $**.** tipped me into a negative balance which caused the domino effect of not being able to use the approximate $** that would of been available without your error in billing. I need this situation resolved TODAY. You can reach me at ***-*** -****.
GetHuman986350 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman986350
Aug 13th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 4 customers so far
Similar issue to 6973 others
0 customers following this
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Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman986350 started working on this issue
Aug 13th, 2018 5:30pm
GetHuman986350 indicated the issue is not fixed yet.
Aug 13th, 2018 9:03pm