I am seeking an explanation for the add-on charges beyond the cost of the food--namely...

GetHuman-mbrdrph's customer service issue with Postmates.com from August 2018

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The issue in GetHuman-mbrdrph's own words
Get explanation for service charge--promised in ** hours and not delivered ... I am seeking an explanation for the add-on charges beyond the cost of the food--namely the service charge. I know there is a *% add on from the restaurant.**I am unable to see the bill online, because when I go to your site access is blocked with a form for tipping the driver. I tipped the deliverer in cash. I believe the service charge was $*** more than **% of the foo cost. PLEASE EXPLAIN.
You never responded and owe that to your customer.
Provide explanation
* months
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Postmates.com

Delivery
Customer service issue
Reported by GetHuman-mbrdrph
Aug 12th, 2018 - a yr ago
I have an issue with Postmates.com too
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Seen by 7 customers so far
Similar issue to 6848 others
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Timeline
GetHuman-mbrdrph started working on this issue
Aug 12th, 2018 5:59pm
GetHuman-mbrdrph indicated the issue is not fixed yet.
Aug 12th, 2018 6:02pm
GetHuman-mbrdrph shared this issue with others over email
Aug 12th, 2018 6:09pm
GetHuman-mbrdrph indicated the issue is not fixed yet.
Aug 12th, 2018 7:42pm
GetHuman-mbrdrph indicated the issue is not fixed yet.
Aug 15th, 2018 9:19pm
GetHuman-mbrdrph indicated the issue is not fixed yet.
Aug 15th, 2018 9:19pm
GetHuman-mbrdrph indicated the issue is not fixed yet.
Aug 15th, 2018 9:23pm