Your 'diver' is on a bike. The restaurant refused to give him the food because he is on...

GetHuman981715's customer service issue with Postmates.com from August 2018

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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman981715 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman981715 can let us know if they help or not.
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The issue in GetHuman981715's own words
Your 'diver' is on a bike. The restaurant refused to give him the food because he is on a bicycle. Not only is that annoying because your diver couldn't solve the problem, he asked me to personally call the location and convince them to make an exception, which eventually the agreed to do. And now I get to wait for someone to ride across town, over an hour later, on a bike, with my long-cold food, that I over payed for. Please fix this.
GetHuman981715 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman981715
Aug 12th, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 6833 others
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Timeline
GetHuman981715 started working on this issue
Aug 12th, 2018 7:45am