Your 'diver' is on a bike. The restaurant refused to give him the food because he is on...
GetHuman981715's customer service issue with Postmates.com from August 2018
Help with my Postmates.com issue
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GetHuman981715's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman981715 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman981715 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Before contacting them, items GetHuman981715 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman981715's own words
Your 'diver' is on a bike. The restaurant refused to give him the food because he is on a bicycle. Not only is that annoying because your diver couldn't solve the problem, he asked me to personally call the location and convince them to make an exception, which eventually the agreed to do. And now I get to wait for someone to ride across town, over an hour later, on a bike, with my long-cold food, that I over payed for. Please fix this.
GetHuman981715 did not yet indicate what Postmates.com should do to make this right.
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