Very urgent!!*Hi. I am the owner of Silk Thai Cuisine in Huntington Beach, California...

GetHuman-vandyna's customer service issue with Postmates.com from July 2018

Help with my Postmates.com issue
The issue in GetHuman-vandyna's own words
Very urgent!!*Hi. I am the owner of Silk Thai Cuisine in Huntington Beach, California. Your driver, Irina (phone number (***)***-****), called in an order on your behalf at *.** PM today (********). The order with the total of $***.** was never picked up and I contacted Irina and she said that the customer had cancelled the order. We never recieved any cancel notification or call but we had already made the entire order and it was already waiting to be picked up. We would like the whole amount of $***.** to be credited to us since it was, like I said previously, already finished. *My contact number is**** *** **** please get back to me very quickly.
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Postmates.com

Customer service issue
Reported by GetHuman-vandyna
Jul 1st, 2018 - 10 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 4 customers so far
Similar issue to 3324 others
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Timeline
GetHuman-vandyna started working on this issue
Jul 1st, 2018 1:19am
GetHuman-vandyna indicated the issue is not fixed yet.
Jul 1st, 2018 4:29am