It seems like somebody hacked into my account because there was an order going to Orlan...

GetHuman-solit's customer service issue with Postmates.com from June 2018

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Help with my Postmates.com issue
Before contacting them, items GetHuman-solit may need:
Account holder name, Email address on the account, Phone number, and Billing address
GetHuman-solit's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-solit will want to follow the link below to head to their help center. We will check on GetHuman-solit later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-solit's own words:
It seems like somebody hacked into my account because there was an order going to Orlando Florida I have the information you probably can see it in the system but I deleted that address and I called the person to try and scare them so I’m not sure what happened but I’m in New York and that’s where I live please let me know if there something I need to do. I changed my p***word already but want to be reimbursed.
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

Customer service issue
Reported by GetHuman-solit
Jun 24th, 2018 - 2 mons ago
I have an issue with Postmates.com too
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Seen by 2 customers so far
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Timeline
GetHuman-solit started working on this issue
Jun 24th 5:35pm