I placed and order as it said ** minutes wait time. After my order, it was later change...

GetHuman-geislera's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-geislera's own words
I placed and order as it said ** minutes wait time. After my order, it was later changed to *.* hours!!! If I’m trying to eat dinner, *.* hours later is not acceptable. I attempted to cancel IMMEDIATELY and Postmates stated I would be charged $** if I cancelled. That is NOT OK. You can’t lock people into an order when it says “estimated” ** minutes then change it to freaking *.* hours after the order is placed. That’s not an estimate, that’s a completely different meal time. Bait and switch
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Customer service issue
Reported by GetHuman-geislera
Jun 11th, 2018 - 9 mons ago
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GetHuman-geislera started working on this issue
Jun 11th, 2018 1:18am