The postmates delivery man said that he delivered my food and left it on the front porc...

GetHuman766882's customer service issue with Postmates.com from June 2018

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The issue in GetHuman766882's own words
The postmates delivery man said that he delivered my food and left it on the front porch. I went outside and nothing was there! I tried to find his phone number through the app to contact him and see if he accidentally left it at another house, but I couldn’t find it because he already marked the food as delivered. What’s going on?! Either I get my food immediately, or you need to give me a refund. The food I never delivered was a large ihop order. Please respond to this email immediately and address the situation.
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Postmates.com

Customer service issue
Reported by GetHuman766882
Jun 9th, 2018 - 10 mons ago
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Timeline
GetHuman766882 started working on this issue
Jun 9th, 2018 5:20pm