Did not receive all of order, order wrong and Ice cold. Did not eat.

GetHuman-thejilly's customer service issue with Postmates.com from May 2018

Help with my Postmates.com issue
The issue in GetHuman-thejilly's own words
Order food... ... I filed in my app, but the order I received is NOT what I ordered. I ordered chocolate chip pancakes and received chocolate pankcakes. Not only that, but the item is ice cold!!! AND to top it all off I didn’t receive the coffee but got charged for that as well.
I didn’t get to eat my $** meal and had to go get other food. I didn’t receive part of my order and he rest was cold.
My money back.**Jillian Burnett*T*****@***.com***************** w magnolia Blvd ****North Hollywood ca *****
I have been using postmates for a long time
Submitted in app as well. They pressed “fixed” but I have not gotten my money back.
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Postmates.com

Postmates
Customer service issue
Reported by GetHuman-thejilly
May 19th, 2018 - 6 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 7 customers so far
Similar issue to 140 others
0 customers following this
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Timeline
GetHuman-thejilly started working on this issue
May 19th 7:39pm
GetHuman-thejilly indicated the issue is not fixed yet.
May 22nd 3:45am
GetHuman-thejilly indicated the issue is not fixed yet.
May 22nd 3:47am
GetHuman-thejilly indicated the issue is not fixed yet.
May 22nd 3:48am
GetHuman-thejilly indicated the issue is not fixed yet.
May 22nd 3:49am