You guys have been charging me for an UNLIMITED subscription that I was unaware of. You...

GetHuman746552's customer service issue with Postmates.com from June 2018

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Help with my Postmates.com issue
Before contacting them, items GetHuman746552 may need:
Account holder name, Email address on the account, Phone number, and Billing address
GetHuman746552's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman746552 will want to follow the link below to head to their help center. We will check on GetHuman746552 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman746552's own words:
You guys have been charging me for an UNLIMITED subscription that I was unaware of. You're website and app will not allow me to cancel it. I don't even know what account it is on that is charging me. I would like my member****p canceled and my money back for all the months you have been charging me.
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

Customer service issue
Reported by GetHuman746552
Jun 4th, 2018 - 21d ago
I have an issue with Postmates.com too
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Seen by 1 customer so far
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Timeline
GetHuman746552 started working on this issue
Jun 4th 1:17am