I placed an order that never arrived. When I reached out to Postmates to explain to the...
GetHuman679782's customer service issue with Postmates.com from May 2018
Help with my Postmates.com issue
First: share to improve GetHuman679782's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman679782's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman679782 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman679782 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman679782 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman679782's own words
I placed an order that never arrived. When I reached out to Postmates to explain to them that the driver had not even come down my street. They said the order had been delivered and that I would still be charged. I will never use postmates again if this isn't resolved.
GetHuman679782 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman679782 fixed the problem
We are waiting for GetHuman679782 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.