I placed an order that never arrived. When I reached out to Postmates to explain to the...

GetHuman679782's customer service issue with Postmates.com from May 2018

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GetHuman679782's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman679782 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman679782 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman679782's own words
I placed an order that never arrived. When I reached out to Postmates to explain to them that the driver had not even come down my street. They said the order had been delivered and that I would still be charged. I will never use postmates again if this isn't resolved.
GetHuman679782 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman679782
May 13th, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 9 customers so far
Similar issue to 325 others
0 customers following this
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Timeline
GetHuman679782 started working on this issue
May 13th, 2018 3:48am