Ordered a dress from maceys pentagon city va. First there was a problem with shipping...

GetHuman1365290's customer service issue with Macy's from October 2018

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The issue in GetHuman1365290's own words
Ordered a dress from maceys pentagon city va. First there was a problem with shipping when It came I had to pick it up from ups. Then to get home held dress up to see that the lining of the dress is off at the split. I was not happy now I have to find out who has the dress n go through this again I am a loyal maceys shopper . I want this style dress but at this inconvenience. I'm sure there was a fluke in seeing but I don't pay for flukrd
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Macy's

Customer service issue
Reported by GetHuman1365290
Oct 17th, 2018 - a mon ago
I have an issue with Macy's too
Not resolved
Seen by 2 customers so far
Similar issue to 710 others
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Timeline
GetHuman1365290 started working on this issue
Oct 17th 7:03pm