I am Angela Diener. My order *********** was received and Refused *-**-** unopened...

GetHuman1011402's customer service issue with Macy's from August 2018

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The issue in GetHuman1011402's own words
I am Angela Diener. My order *********** was received and Refused *-**-** unopened , Track *Z**************** and my order *MSA********** received & Refused unopened *-**-**, returned to Macy's. My email address is *****@***.com. I have not yet received word on my account that these items have been Refunded. Thank you. I live in an apartment complex so cannot receive items in hand, until it is left at my door. I then had the postal service agents accept and send them back. Please advise how long it will take to be recorded on my account. Thank you.
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Macy's

Customer service issue
Reported by GetHuman1011402
Aug 21st, 2018 - 3 mons ago
I have an issue with Macy's too
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Seen by 2 customers so far
Similar issue to 505 others
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Timeline
GetHuman1011402 started working on this issue
Aug 21st 8:17pm