We were trying to return an item because we got the wrong item. And after day she would...

GetHuman829564's customer service issue with Macy's from June 2018

3 views
 | 
322 similar
 | 
0 following
Help with my Macy's issue
First: share to improve GetHuman829564's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman829564 to get a Macy's rep on the line!
Always use the GetHuman Phone tocall Macy's. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman829564's own words
We were trying to return an item because we got the wrong item. And after day she would help us she turned around and said she could not return the item because of samples someone made for us. After we came back with said samples and she did not except then because they were used and still did not make the return and while shopping around she would look to see what we were doing like if we were going to steal.
GetHuman829564 did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman829564 fixed the problem
We are waiting for GetHuman829564 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman829564 fixes it.
This email address isn't valid

Macy's

Customer service issue
Reported by GetHuman829564
Jun 28th, 2018 - 10 mons ago
I have an issue with Macy's too
Not resolved
Seen by 3 customers so far
Similar issue to 322 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Name on the order
Timeline
GetHuman829564 started working on this issue
Jun 28th, 2018 3:48pm