I requested a lyft for a ride home from PHX airport. When the driver arrived her comput...

GetHuman721894's customer service issue with Lyft from May 2018

Help with my Lyft issue
The issue in GetHuman721894's own words
I requested a lyft for a ride home from PHX airport. When the driver arrived her computer failed. She started driving while trying to resolve issue. She could not. Meanwhile she missed our exit and took us on a wild goose chase. She asked me to cancel the trip and request another lyft. When I tried to do this the app said I was still at the airport. NOT. So I tried to cancel and was informed that a $* fee would apply. Not fair. Please help. A call at *** *** **** ask for Larry would be appreciated.
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Lyft

Customer service issue
Reported by GetHuman721894
May 26th, 2018 - 6 mons ago
I have an issue with Lyft too
Fixed
Seen by 13 customers so far
Similar issue to 150 others
0 customers following this
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Timeline
GetHuman721894 started working on this issue
May 26th 11:31pm
GetHuman721894 indicated the issue is not fixed yet.
May 26th 11:33pm
GetHuman721894 indicated the issue is not fixed yet.
May 27th 1:09am
GetHuman721894 indicated the issue is not fixed yet.
May 27th 1:10am
GetHuman721894 indicated the issue is not fixed yet.
May 27th 8:33pm
GetHuman721894 indicated the issue is not fixed yet.
May 30th 12:47am
GetHuman721894 indicated the issue is not fixed yet.
May 30th 3:57pm