I requested a lyft for a ride home from PHX airport. When the driver arrived her comput...
GetHuman721894's customer service issue with Lyft from May 2018
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The issue in GetHuman721894's own words
I requested a lyft for a ride home from PHX airport. When the driver arrived her computer failed. She started driving while trying to resolve issue. She could not. Meanwhile she missed our exit and took us on a wild goose chase. She asked me to cancel the trip and request another lyft. When I tried to do this the app said I was still at the airport. NOT. So I tried to cancel and was informed that a $* fee would apply. Not fair. Please help. A call at *** *** **** ask for Larry would be appreciated.
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