Hi, so I ordered Lyft, my driver went to a different place and when I called he, he cou...

GetHuman-abelabid's complaint issue with Lyft from April 2018

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Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-abelabid's next move: go to the Lyft help center.
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The issue and preferred resolution, in GetHuman-abelabid's own words:
Hi, so I ordered Lyft, my driver went to a different place and when I called he, he couldn’t even speak English and I do not understand everything he was saying to me, I think he was even speaking Punjabi. At the end, my money was deducted. Please I need a refund back, cos I won’t be charge for him not being able to communicate in English. I’m not trying to be rude but please I just need a refund back. Thanks.
I trust that Lyft will make this right and come up with a resolution that is fair.
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complaint issue
Reported by GetHuman-abelabid
Apr 26th, 2018 - 3 mons ago
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Seen by 9 customers so far
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GetHuman-abelabid started working on this issue
Apr 26th 11:16pm