I requested a ride @ *:** pm , CST, ******.*After the driver stopped at the wrong stree...

GetHuman-javailla's customer service issue with Lyft from June 2018

2 views
 | 
672 similar
 | 
0 following
Help with my Lyft issue
Before contacting them, items GetHuman-javailla may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-javailla's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-javailla will want to follow the link below to head to their help center. We will check on GetHuman-javailla later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-javailla's own words:
I requested a ride @ *:** pm , CST, ******.*After the driver stopped at the wrong street address(I could see the car) I called the driver and she wouldn’t answer.*She waited ** sec and left cancelling the ride.*This is unacceptable.*Not only was I inconvenienced but there are many ride share apps to chose from.*I would like a credit.
I trust that Lyft will make this right and come up with a resolution that is fair.
Help with my Lyft issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-javailla fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-javailla
Jun 2nd, 2018 - 19d ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 672 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-javailla started working on this issue
Jun 2nd 9:43pm
GetHuman-javailla shared this issue with followers on Twitter
Jun 2nd 9:43pm