I had purchased a flight from Ontario to Denver for Saturday march *. Due to a death in...

GetHuman2462578's customer service issue with Frontier Airlines from March 2019

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The issue in GetHuman2462578's own words
I had purchased a flight from Ontario to Denver for Saturday march *. Due to a death in the family, I had to switch my flight to March ** so that I could stay for the funeral. I called to see how much it would cost to change my flight but I was told that it would be cheaper if I just lost my first flight instead of switching it and made a whole new reservation so thats what I did. Since I missed my flight because of an emergency I was wondering if there is any way I could get a refund from the flight I missed. Thank you.
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Frontier Airlines

Customer service issue
Reported by GetHuman2462578
Mar 12th, 2019 - 5 mons ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 5994 others
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Timeline
GetHuman2462578 started working on this issue
Mar 12th 5:10pm