Good evening,**I have a flight booked for this weekend Confirmation Code J*YW*S under...
GetHuman-taryn_le's customer service issue with Frontier Airlines from January 2019
Help with my Frontier Airlines issue
Next: our robot will wait on hold for GetHuman-taryn_le to get a Frontier Airlines rep on the line!
Always use the GetHuman Phone tocall Frontier Airlines. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-taryn_le's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-taryn_le may need:
Name on ticket, Booking reference, Billing address, Email address on the account, and Phone number on the account
Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-taryn_le's own words
Good evening,**I have a flight booked for this weekend Confirmation Code J*YW*S under the name Taryn Lentz. The trip was to visit my grandmother who passed away unexpectedly in early December. I was emailing to inquire if there was a way to waive the change flight fees due to the circumstances. I forgot about this trip entirely until I received the reminder email this morning.**I do not want a refund, I just want a credit for the flight which I will not be able to get due to the change flight fees. I can provide proof of obituary if needed. **This is a sensitive time for my family and the trip can not be traveled this weekend. Please let me know if there is any way you could help me with this.
GetHuman-taryn_le did not yet indicate what Frontier Airlines should do to make this right.
I have an issue with Frontier Airlines too
How GetHuman-taryn_le fixed the problem
We are waiting for GetHuman-taryn_le to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.