What is the process for carry on bag? Is this free?

GetHuman1565540's customer service issue with Frontier Airlines from November 2018

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The issue in GetHuman1565540's own words
The problem: What is the process for carry on bag? Is this free?
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Frontier Airlines

Customer service issue
Reported by GetHuman1565540
Nov 15th, 2018 - a mon ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 1 customer so far
Similar issue to 3605 others
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Timeline
GetHuman1565540 started working on this issue
Nov 15th 5:31pm