Frontier airlines has been completely insensitive and unreasonable with me! How could y...

GetHuman847754's customer service issue with Frontier Airlines from July 2018

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The issue in GetHuman847754's own words
Frontier airlines has been completely insensitive and unreasonable with me! How could you charge me a $** fee per passenger to refund me my money?Even when I've provided medical documentation regarding a family emergency! My * year old son was run over by a vehicle and is severely injured! VALID REASON to actually be refunded! We can't travel! Not sure why this is so hard to understand. I've literally been tossed around from supervisor to supervisor having been put on hold for an hour at a time then hung up on. Call ** going on * hours with nothing resolved! I am very close to calling ABC news and making this public. I want my full refund!
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Frontier Airlines

Customer service issue
Reported by GetHuman847754
Jul 3rd, 2018 - a yr ago
I have an issue with Frontier Airlines too
Not resolved
Seen by 3 customers so far
Similar issue to 870 others
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Timeline
GetHuman847754 started working on this issue
Jul 3rd, 2018 11:14pm