Frontier Airlines Customer FAQ

Sometimes, confirmation emails may be delayed or redirected to your spam or junk mail folders, so it's worth checking there first. If you still can't find your confirmation email, there may have been an error in your email address when you made your booking. To resolve this issue, you should access your booking through the "Manage My Booking" section on the Frontier Airlines website. Here, you can verify the email linked to your booking and resend the confirmation email if necessary.

We're sorry to hear about your misplaced luggage. It's best to immediately report the loss to the Frontier Airlines Baggage Service department within the airport terminal. All bags, once found, are returned to their owners. If you have already left the airport, you should contact Frontier Airlines directly and they should be able to assist you with the process of tracking and retrieving your lost luggage. Remember to have your baggage claim ticket and other relevant flight information available to facilitate the process.

If you accidentally entered the wrong email address when making a reservation with Frontier Airlines, we recommend reaching out to them directly for resolution. Frontier's customer service will typically be able to correct this for you. Please ensure you have your booking details (like the reservation number, flight number, and names of the passengers) handy to expedite the correction process. Please remember, it's important to use a valid email while booking to receive confirmation and any important flight-related updates.

We're sorry to hear about your lost luggage. The first step would be to file a lost baggage claim at the airport immediately upon noticing it's missing. This can often be done at a designated Frontier Airlines baggage service office. It's important to provide detailed information about your bag and its contents. If your bag is not located within 5 days, Frontier will escalate your report to Central Baggage which is their dedicated bag search team. Rest assured, Frontier will do everything they can to locate and return your lost items.

We apologize for the inconvenience. Delay updates usually appear instantly, but sometimes there might be a slight delay in the communication. Make sure to keep an eye on the flight information screens at the airport, as they will have the most up-to-date information. The airline will also make announcements at regular intervals to keep passengers informed. We recommend arriving at your boarding gate in a timely manner regardless of delay notifications, as occasionally factors change rapidly. For future reference, you can sign up for Flight Status notifications when you book your flight to receive email alerts about flight schedule changes.