My Facebook account logged out on its own. When I tried to login in it would not work...

GetHuman-kmevenso's customer service issue with Facebook from June 2021

Help with my Facebook issue
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The issue in GetHuman-kmevenso's own words
My Facebook account logged out on its own. When I tried to login in it would not work, almost like my account was deleted. Family and friends are unable to locate my profile as well, even though I never deleted my account. I updated my login*email with a more current email and was able to reset my password. When I go to login, after I put in my updated email and new password it asks for a * digit code that never gets sent to my phone number. In one of the emails when I reset my password it provided a * digit code that I have tried several times and it always tells me that the code is invalid.

GetHuman-kmevenso did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-kmevenso
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 141935 others
0 customers following this

Timeline

GetHuman-kmevenso started working on this issue
Jun 1st 3:29pm
GetHuman-kmevenso indicated the issue is not fixed yet.
Jun 1st 7:57pm
GetHuman-kmevenso indicated the issue is not fixed yet.
Jun 1st 7:58pm
GetHuman-kmevenso indicated the issue is not fixed yet.
Jun 1st 8:02pm
GetHuman-kmevenso indicated the issue is not fixed yet.
Jun 1st 8:11pm

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