My mom's facebook was hacked and after spending all day trying to get back in, we final...

GetHuman-alexihol's customer service issue with Facebook from April 2021

Help with my Facebook issue
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The issue in GetHuman-alexihol's own words
My mom's facebook was hacked and after spending all day trying to get back in, we finally did. Until today when her facebook account was locked and I have no idea how to get back in. The instructions provided by facebook have not helped and the links only take me back to the original locked account notifications. We are so frustrated and facebook has been absolutely not help. Please help us get back into my mom's facebook.

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Facebook

Customer service issue
Reported by GetHuman-alexihol
Apr 16th, 2021 - 3 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 139819 others
0 customers following this

Timeline

GetHuman-alexihol started working on this issue
Apr 16th 2:42pm

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