I have emailed Facebook security * times. They do not respond.*The hacker has blocked m...

GetHuman-mfpnh's customer service issue with Facebook from April 2021

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mfpnh's own words
I have emailed Facebook security * times. They do not respond.*The hacker has blocked me from seeing my account. I have a second account but my Marketplace profile is attached to the Facebook profile that was hacked.*Whenever I try to use the forgot password function, it shows a partial email address like *****@***.com, which is not mine. So this function does not work because it would just send the code to the hacker.

GetHuman-mfpnh did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-mfpnh
Apr 2nd, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 140071 others
0 customers following this


GetHuman-mfpnh started working on this issue
Apr 2nd 8:18pm