I have emailed Facebook security * times. They do not respond.*The hacker has blocked m...
GetHuman-mfpnh's customer service issue with Facebook from April 2021
10 views | 140071 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-mfpnh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mfpnh's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mfpnh will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mfpnh can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-mfpnh may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mfpnh's own words
I have emailed Facebook security * times. They do not respond.*The hacker has blocked me from seeing my account. I have a second account but my Marketplace profile is attached to the Facebook profile that was hacked.*Whenever I try to use the forgot password function, it shows a partial email address like *****@***.com, which is not mine. So this function does not work because it would just send the code to the hacker.
GetHuman-mfpnh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mfpnh fixed the problem
We are waiting for GetHuman-mfpnh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.