mon compte a *t* pirat* avec une personne qui vent du bois ou propose des services en m...

GetHuman5902977's Recover Hacked Account issue with Facebook from March 2021

Help with my Facebook issue
Before contacting them, items GetHuman5902977 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5902977's own words
mon compte a *t* pirat* avec une personne qui vent du bois ou propose des services en mon nom. *Elle demande coordonn*es au gens et paiement neosurf. impossible de retourner sur mon compte pour le supprimer. Je n'ai juste acc*s qu'* Messenger et vois quelques *changes avec des personnes qui se font avoir Je vais faire un signalement * la police.*mon nom est suzannejacolin*l'adresse email utilis*: *****@***.com et par messenger aussi *****@***.com*plus d'acc*s car compte chang* avec nouveau mot de passe. Comment arr*ter tout ceci !!!!

GetHuman5902977 did not yet indicate what Facebook should do to make this right.

How GetHuman5902977 fixed the problem

We are waiting for GetHuman5902977 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman5902977
Mar 30th, 2021 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 139699 others
0 customers following this

Timeline

GetHuman5902977 started working on this issue
Mar 30th 7:33am
GetHuman5902977 shared this issue with others over email
Mar 30th 7:34am