The person hacked the account *And also changed the information about it*Changed the em...

GetHuman5870951's customer service issue with Facebook from March 2021

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5870951 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5870951 can let us know if they help or not.
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Before contacting them, items GetHuman5870951 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman5870951's own words
The person hacked the account *And also changed the information about it*Changed the email address*Changed the phone number also*And logged us out*So we are having problems with recovering the account*We have tried every possible means*But it is sending the code to the number and the email address he changed it to*I have lots of screenshot him trying to fraud some of my friends*So am here for any means of help

GetHuman5870951 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman5870951
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 139087 others
0 customers following this


GetHuman5870951 started working on this issue
Mar 21st 4:51pm

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