I changed my Password & it is not working at all, & the former Password is not either...

GetHuman5731667's Recover Hacked Account issue with Facebook from February 2021

8 views | 137189 similar | 0 following
Help with my Facebook issue
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GetHuman5731667's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5731667 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5731667 can let us know if they help or not.
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Before contacting them, items GetHuman5731667 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5731667's own words
I changed my Password & it is not working at all, & the former Password is not either. Should I change it again? I have a very Pesky X-husband that would love to sabotage my Account somehow. He is Blocked on my FB Account, but he is also unauthorized access to my Computer, therefore, being on here remotely. Not sure if it is this Fruitcake working behind the scenes.! Can you provide Password Reset please ! Can it be sent in a Blacked out form so the estranged Man can not see what i change it to? Thx. Maureen Email *****@***.com

GetHuman5731667 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman5731667
Feb 10th, 2021 - 6 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 137189 others
0 customers following this

Timeline

GetHuman5731667 started working on this issue
Feb 10th 2:34am

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