My facebook was hacked and they changed my password and email

GetHuman-jayysgrr's customer service issue with Facebook from February 2021

11 views | 136851 similar | 0 following
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The issue in GetHuman-jayysgrr's own words
The problem: My facebook was hacked and they changed my password and email

GetHuman-jayysgrr did not yet indicate what Facebook should do to make this right.

How GetHuman-jayysgrr fixed the problem

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Facebook

Customer service issue
Reported by GetHuman-jayysgrr
Feb 8th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 136851 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-jayysgrr started working on this issue
Feb 8th 9:45pm
GetHuman-jayysgrr indicated the issue is not fixed yet.
Feb 18th 8:01pm