November ** , **** *My Facebook account was hacked,. I could not login my password was...

GetHuman5499881's customer service issue with Facebook from November 2020

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The issue in GetHuman5499881's own words
November ** , **** *My Facebook account was hacked,. I could not login my password was changed and there has and other email address add to my account.I tried changing my password and login in but didn’t work. I also filled out help me recover my account page , sent my government ID and still nothing. I then waited * days an tried login in again ( when I’m ask to type in a code , that I never received via email or message) So with out this code I can’t login. Is been ** long days, is there anything you can do to help me. Please help!

GetHuman5499881 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman5499881
Nov 28th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 140954 others
0 customers following this

Timeline

GetHuman5499881 started working on this issue
Nov 28th, 2020 4:28am
GetHuman5499881 indicated the issue is not fixed yet.
Nov 28th, 2020 2:47pm
GetHuman5499881 indicated the issue is not fixed yet.
Nov 28th, 2020 2:50pm
GetHuman5499881 indicated the issue is not fixed yet.
Nov 28th, 2020 2:51pm
GetHuman5499881 indicated the issue is not fixed yet.
Nov 28th, 2020 9:27pm
GetHuman5499881 indicated the issue is not fixed yet.
Nov 28th, 2020 9:35pm

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