Someone signed into my account and locked the account then changed the password. I trie...

GetHuman5496079's Reset Password issue with Facebook from November 2020

Help with my Facebook issue
First: share to improve GetHuman5496079's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5496079 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman5496079's own words
Someone signed into my account and locked the account then changed the password. I tried logging into my account but the account said that the password that I entered was wrong. After so many tries, the account will lock you out of your own account. They don’t even look or have nothing to do with you.

GetHuman5496079 did not yet indicate what Facebook should do to make this right.

How GetHuman5496079 fixed the problem

We are waiting for GetHuman5496079 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Reset Password issue
Reported by GetHuman5496079
Nov 26th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 141335 others
0 customers following this

Timeline

GetHuman5496079 started working on this issue
Nov 26th, 2020 3:09pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers