I got locked out of my Facebook account this afternoon. Clearly, it was hacked. I went...

GetHuman-dupreyar's customer service issue with Facebook from September 2020

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The issue in GetHuman-dupreyar's own words
I got locked out of my Facebook account this afternoon. Clearly, it was hacked. I went through the process of identifying myself and sent my ID. I then got a message that my account had been disabled because I violated community standards. I have NEVER done anything that would violate the standards. I have no idea what is happening and I can't get into my account to see what the hacker did. My business account is linked to this account. I do all my business through it. and I can't seem to find anyone to talk to. When I try to access the account it says it's disabled and the information has been reviewed and the decision is final!

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Customer service issue
Reported by GetHuman-dupreyar
Sep 1st, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 141752 others
0 customers following this


GetHuman-dupreyar started working on this issue
Sep 1st, 2020 11:08pm
GetHuman-dupreyar indicated the issue is not fixed yet.
Sep 2nd, 2020 7:56am