May it is bug in the Facebook.

GetHuman-zaidykha's customer service issue with Facebook from July 2020

Help with my Facebook issue
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The issue in GetHuman-zaidykha's own words
Trying to access my Facebook account. ... I reset my Facebook password. It shows me first verify your identity, I clicked and proceed, it asked my enter new number or email, i gave a new number. An OTP received on the given phone number but there is no way to enter that OTP because the same page refreshing again and again. How can I enter the OTP?
Its a bug in the Facebook. It should be solve as soon as possible.
How GetHuman-zaidykha fixed the problem

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Customer service issue
Reported by GetHuman-zaidykha
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 158730 others
0 customers following this

Timeline

GetHuman-zaidykha started working on this issue
Jul 13th 12:21pm
GetHuman-zaidykha indicated the issue is not fixed yet.
Jul 13th 4:50pm
GetHuman-zaidykha indicated the issue is not fixed yet.
Jul 13th 4:51pm
GetHuman-zaidykha indicated the issue is not fixed yet.
Jul 13th 4:54pm
GetHuman-zaidykha indicated the issue is not fixed yet.
Jul 13th 4:54pm

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