At first, my account got hacked and I try to change the password but at that moment I c...

GetHuman5058874's Recover Disabled Account issue with Facebook from July 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman5058874's own words
At first, my account got hacked and I try to change the password but at that moment I couldn’t change. Late I reported and block it. Now, I try to recover it but I can’t. Even, I try by submitting my Passport copy. But one thing is my Facebook birth of date and original birth of date is different. Please, I need my account. I Miss my friends, family and office colleagues very badly. Even, my insta is connected to facebook. Please fix my problem.

GetHuman5058874 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman5058874
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 158777 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman5058874 started working on this issue
Jul 13th 10:51am
GetHuman5058874 indicated the issue is not fixed yet.
Jul 13th 4:55pm

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