Drums of Park Kennels*I have been using Facebook for * years with no problems. recentl...

GetHuman5057127's customer service issue with Facebook from July 2020

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The issue in GetHuman5057127's own words
Drums of Park Kennels*I have been using Facebook for * years with no problems. recently when I try to get on FB on the PC, (Windows **, not been changed recently) I get the following message - The page isn't redirecting properly**An error occurred during a connection to www.facebook.com.** This problem can sometimes be caused by disabling or refusing to accept cookies.**I have checked cookies and they are not the cause of the problem.**I can access touch FB on Windows but it is not really suitable for PC. **I still have FB app on my phone working fine apart from the fact that it has blocked me from replying to messages. I rely on FB for my business and it is really messing things up.*Jim

GetHuman5057127 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman5057127
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 159157 others
0 customers following this

Timeline

GetHuman5057127 started working on this issue
Jul 12th 3:50pm
GetHuman5057127 indicated the issue is not fixed yet.
Jul 12th 8:03pm