I am locked out of my account until I prove my age identity. I somehow pushed my mouse...

GetHuman5056739's customer service issue with Facebook from July 2020

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The issue in GetHuman5056739's own words
I am locked out of my account until I prove my age identity. I somehow pushed my mouse button on birthyear, **** when I was trying to edit my account. I have tried to send different forms that has been asked for but keep getting the same response- Hi, we can't give you access to account or help with your request until we receive an accepted form of ID that matches the information on the account. Please help me get back my account, thank you

GetHuman5056739 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman5056739
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 159223 others
0 customers following this

Timeline

GetHuman5056739 started working on this issue
Jul 12th 12:35pm

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