Account was taken

GetHuman-rahwayce's Recover Hacked Account issue with Facebook from May 2020

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-rahwayce's own words
I gave an account to an trusted friend in which he violated our trust in changed the email and password to the account. The name of the account is Zaizen Todoroki. I can provide proof that it was my account. I just want the account back but if not please deactivate or delete it permanently. Please I feel betrayed and I don’t want him to have my info on there.
This was frustrating because anyone can just change your information and you’ll get the email after the fact. Like what kind of system just lets people change your email and password without some type of security measure?
I would like the account returned if possible. If not able to return to delete immediately. Don’t want the current usurper to have anything on that account.
I just mind my business for the most part. I just would like my account back.
I’ve tried to send in License IDs and nothing has worked thus far.
How GetHuman-rahwayce fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-rahwayce
May 21st, 2020 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 185640 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-rahwayce started working on this issue
May 21st, 2020 9:53am