I've been trying to sell products on instagram and I suspect that I did all the necessa...

GetHuman4847324's customer service issue with Facebook from May 2020

Help with my Facebook issue
The issue in GetHuman4847324's own words
I've been trying to sell products on instagram and I suspect that I did all the necessary proceedures well from connecting facebook and instagram to verifying my website but it still says that I'm not eligible for the shopping feature but it doesn't tell me what is the issue so I think there might be something wrong with the system itself or something similar. What can it be done about this?

GetHuman4847324 did not yet indicate what Facebook should do to make this right.

How GetHuman4847324 fixed the problem
I have not been accepted yet but at at least it allowed my account to be reviewed something that was not possible before.It simply kept saying that my account wasn't eligible without any sort of explanation. I followed the steps on this random video of someone that apparently was having the same problem and it fixed that problem and as I said I'm waiting for a response since now my account is being reviewed.*Here is the video:*https:**www.youtube.com*watch?v*MrPzjljEFYM**Pay attention to everything and I'm sure it will work.
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Facebook

Customer service issue
Reported by GetHuman4847324
May 20th, 2020 - 3 years ago
Fixed
GetHuman4847324 shared how to fix
Seen by 12 customers so far
Similar issue to 186497 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4847324 started working on this issue
May 20th, 2020 2:22pm
GetHuman4847324 confirmed the issue is fixed. Hooray!
May 20th, 2020 7:24pm
GetHuman4847324 confirmed the issue is fixed. Hooray!
May 20th, 2020 10:59pm
GetHuman4847324 confirmed the issue is fixed. Hooray!
May 21st, 2020 11:59am
GetHuman4847324 confirmed the issue is fixed. Hooray!
May 21st, 2020 12:07pm
GetHuman4847324 confirmed the issue is fixed. Hooray!
May 21st, 2020 12:18pm
GetHuman4847324 confirmed the issue is fixed. Hooray!
May 21st, 2020 6:59pm
GetHuman4847324 confirmed the issue is fixed. Hooray!
May 21st, 2020 7:29pm