I can’t remember mommy password to my Facebook account. Luckily I was able to sign in b...

GetHuman-camphope's Can't Receive Code to Reset issue with Facebook from May 2020

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The issue in GetHuman-camphope's own words
I can’t remember mommy password to my Facebook account. Luckily I was able to sign in by phone number. However to rest my password it wants to send me an email to my old email. It won’t send me a code to my cell phone. And the email that’s on file is a super old email that I can’t access. So I’m screwed now being able to update my email or change my password and it’s pretty frustrating. Please help!

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-camphope
May 10th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 193120 others
0 customers following this

Timeline

GetHuman-camphope started working on this issue
May 10th 5:42am