Post was against community standards but it wasn't me as I was asleep in bed at the tim...

GetHuman-margnewb's Recover Disabled Account issue with Facebook from April 2020

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Before contacting them, items GetHuman-margnewb may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-margnewb's own words
Post was against community standards but it wasn't me as I was asleep in bed at the time this was done. I received ** emails from Facebook telling me this & I saw them when I woke in the morning. I tried to get on Facebook to tell them & couldn't because I had to confirm my identity. I did this on **th April & to date I have heard nothing & still cannot access my account.

GetHuman-margnewb did not yet indicate what Facebook should do to make this right.

How GetHuman-margnewb fixed the problem

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Facebook

Recover Disabled Account issue
Reported by GetHuman-margnewb
Apr 30th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 200302 others
0 customers following this

Timeline

GetHuman-margnewb started working on this issue
Apr 30th, 2020 6:24pm
GetHuman-margnewb indicated the issue is not fixed yet.
Apr 30th, 2020 10:41pm
GetHuman-margnewb indicated the issue is not fixed yet.
May 1st, 2020 11:32am
GetHuman-margnewb indicated the issue is not fixed yet.
May 1st, 2020 11:34am

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