I've not been able to get into my older account. I set it up with my friend with an old...

GetHuman4727689's customer service issue with Facebook from April 2020

Help with my Facebook issue
First: share to improve GetHuman4727689's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4727689 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4727689's own words
I've not been able to get into my older account. I set it up with my friend with an old phone & sim we do not now have either. I didn't update the email it had to be confirmed by the phone number, I can't use it anyway. The account will sit there inactive now I think. I know the password just not the number or email. Photo's of me, my son, family & pets are on there. I'm sorry to turn to you I'm in a bit of a mess. The account name matches my other and I know the password. My phone number is *********** if it is any easier for you. Thanks in advance.

GetHuman4727689 did not yet indicate what Facebook should do to make this right.

How GetHuman4727689 fixed the problem

We are waiting for GetHuman4727689 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman4727689
Apr 28th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 198910 others
0 customers following this

Timeline

GetHuman4727689 started working on this issue
Apr 28th 12:09am

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies