You have shut me down and I need to be online so I can talk with my family. We are unde...

GetHuman4679438's Recover Disabled Account issue with Facebook from April 2020

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Before contacting them, items GetHuman4679438 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4679438's own words
You have shut me down and I need to be online so I can talk with my family. We are under a severe storm warning in our area. We have ** members of her family that I conversed with on Facebook. You're asking me to call them one at a time and this is not the right thing to do. You're placing my family in Jeopardy and not knowing what heart condition is. If you don't correct it today I will be in touch with the Federal Communication Commission and submit a formal complaint. Thank you. *William W. Stewart**********************

GetHuman4679438 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman4679438
Apr 20th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 193594 others
0 customers following this

Timeline

GetHuman4679438 started working on this issue
Apr 20th 10:47am