I cannot access my facebook account. I can access my email and I know my password. It i...

GetHuman-dgkdeckc's Can't Receive Code to Reset issue with Facebook from April 2020

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The issue in GetHuman-dgkdeckc's own words
I cannot access my facebook account. I can access my email and I know my password. It is asking for *fa now for some reason and it is sending the code to my old phone number which I can no longer access. i tried recovering my account and verifying my account and resetting my pasword and they all lead back to the prompt to enter a code sent to a phone i don't use. i have never had this problem until recently.

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Can't Receive Code to Reset issue
Reported by GetHuman-dgkdeckc
Apr 11th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 189234 others
0 customers following this

Timeline

GetHuman-dgkdeckc started working on this issue
Apr 11th 5:26pm
GetHuman-dgkdeckc indicated the issue is not fixed yet.
Apr 13th 8:57pm

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